Cancellation policy

Cancellation Policy
We cannot guarantee order cancelations requests due to how quickly our fulfillment center ships orders. Once your order has been picked and shipped it cannot be canceled. Contact us as soon as possible after placing your order to request a cancellation.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect full payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund by initiating a return. See our returns policy for more details on returns and refunds.